Telehealth & In-Person Sessions
Secure video counseling or in-person sessions in Cary: whichever fits your needs.
Angela McLean, LMFT encourages clients to attend sessions in person whenever possible, as meeting in person has clear benefits that can increase the effectiveness of treatment. However, circumstances such as health concerns, distance, and work or child care conflicts exist for some clients, and telehealth sessions are effective for many. Therefore, telehealth and in-person sessions are both available based on client need and preference. Angela will discuss the benefits and risks of each option to help you decide what is best for your treatment.
For clients using telehealth
Telehealth sessions are built into Angela's secure, HIPAA-compliant client portal, run by TherapyAppointment.
- Watch for a reminder. About 15 to 30 minutes before your scheduled time, you'll get an email and a text letting you know your telehealth session is starting soon.
- Log in to the Resilient Counseling client portal in your web browser, or use the TherapyAppointment app if you prefer.
- Join the session using the button inside the portal.
If a family member will join from a separate location, Angela will email them an invitation once the session starts.
Informed Consent for Telemental Health Services (PDF)
Frequently asked questions
How do I prepare for a video counseling session?
Set up a secure, comfortable place where you will have privacy and feel safe. A laptop or desktop with a larger screen is recommended if available, and good lighting on your face helps. It may help to plan in advance and discuss your need for privacy with family members. If you need help creating a safe, confidential environment, let Angela know. Please also review the telehealth informed consent document.
What should I expect during a telehealth session?
Sometimes technical difficulties occur, but for the most part sessions feel more similar to in-office sessions than people expect. Consider setting up a few minutes early. Credit card payments are processed the same way as in-person sessions, so have an updated card available if needed.
Does my insurance pay for telehealth counseling?
Many plans cover telehealth counseling, but coverage varies by plan. Please call your insurance company to confirm your telehealth mental health benefits before your first session. Current clients with insurance questions should contact Angela before the session rather than skipping it.
Or call (919) 868-6242.
Ready to take the first step?
New clients start by contacting Angela. Free 30-minute consultations are available by phone, video, or in person. Current clients can log in to the client portal.